Bo7 Privacy Policy – User Information Protection
Last updated: 2026. This policy describes how bo7 collects, uses, and protects your personal information.
Information We Collect About You
When you register or use the bo7 platform, we collect several categories of information to ensure our services run smoothly and securely. The types of information collected include:
- Account Information: Full name, date of birth, email address, phone number, and proof of identity required for account verification in accordance with Malaysian legal requirements.
- Device & Browser Information: Your IP address, device type, operating system, browser version, preferred language, and time zone are automatically recorded when you access the platform.
- Local Payment Information: Transaction details in MYR (RM), including deposit methods such as FPX and GrabPay. Full card numbers or bank account details are not stored directly by bo7 — these are handled by approved third-party payment processors.
- Usage Data: Gaming session records, betting history, game preferences, active hours, and in-platform navigation patterns, used to improve the overall user experience.
- Cookies & Tracking: Session and persistent cookies that help the platform recognise your account, retain preference settings, and analyse usage patterns on an aggregated basis.
Why Is This Information Collected and Used?
Bo7 uses the information collected for legitimate and limited purposes. The primary uses include:
- Verifying user identity during registration and financial transactions to comply with legal requirements related to anti-money laundering.
- Processing deposits and withdrawals in MYR accurately and securely through approved payment channels.
- Providing effective customer support, and identifying and resolving technical issues or transaction disputes.
- Sending important notifications to users regarding their account, security updates, or changes to bo7's terms of service.
- Analysing aggregated usage patterns to improve the platform experience, interface design, and the range of games offered.
- Detecting and preventing fraudulent activity, account misuse, or unauthorised access attempts that threaten the security of the bo7 system.
Bo7 will not use your personal information for third-party marketing purposes or sell it to any external organisation without your explicit consent.
Cookies, Tracking & Your Privacy Choices
The bo7 platform uses cookies to enhance your experience. Cookies are small text files stored on your device when you visit our site. We use three types of cookies:
- Session Cookies: Temporary cookies that expire when you close your browser. Used to maintain login status and settings during an active session.
- Persistent Cookies: Stored on your device for a set period to recognise returning users and restore saved preferences.
- Analytics Cookies: Used to understand how users interact with the platform, including the most frequently visited pages and time spent per session. This data is processed in aggregated form and cannot be used to identify any individual.
You can manage or block cookies at any time through your web browser settings. However, restricting certain cookies may affect platform functionality, such as the ability to log in or process transactions.
Data Storage, Security & Third-Party Sharing
Bo7 takes technical and organisational security measures seriously to protect your personal information. All data transmitted between your device and bo7's servers is protected by industry-standard SSL (Secure Socket Layer) encryption technology.
Your personal information is stored on secure servers with strict access controls. Only authorised bo7 staff may access user data, and only for legitimate operational purposes.
Bo7 may share user information with selected third parties in the following circumstances:
- Payment Processors: Transaction details are shared with approved payment processors to facilitate deposits and withdrawals in RM securely.
- Regulatory Authorities: bo7 will disclose information to the relevant authorities if required by Malaysian law or a valid court order.
- Technical Service Providers: Infrastructure or software providers that assist in platform operations may have limited access to the data necessary to perform their services only.
In all data-sharing arrangements, bo7 ensures that the relevant third parties are bound by strict confidentiality agreements and held to the same data protection standards.
User Rights, Policy Updates & Contact Us
As a bo7 platform user, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal information we hold about you at any time.
- Right to Rectification: If the information we hold about you is inaccurate or outdated, you may request a correction through bo7 customer support.
- Right to Erasure: In certain circumstances, you may request that your account and personal data be deleted. Such requests will be processed subject to any applicable legal record-retention requirements.
- Right to Object: You may object to the processing of your data for specific purposes by contacting our support team.
Bo7 reserves the right to amend this privacy policy from time to time to reflect changes in practices, legislation, or technology. The latest version will always be available on this page. Continued use of the platform after any changes take effect constitutes your acceptance of the updated policy.
For any enquiries, complaints, or requests relating to your privacy and personal data, please contact the bo7 support team at [email protected]. You may also refer to our FAQ page for more information on account security and privacy.